Copy of STUDIO POLICIES.png

Class Registration

pre-registration for class is RECOMMENDED. TO ACCOMODATE ALL STUDENTS IN A FAIR MANNER, PLEASE NOTE OUR CANCELLATION POLICY below.

TO PRE REGISTER FOR CLASS YOU CAN download the Level Yoga App or THE MINDBODY APP both in the app store.

Level Yoga: Instructions for first time users

- Download the level yoga app in the app store.

- click create account and continue with email, apple, google, or facebook.

- Once account is created, click the top right icon to search Royal Palm or Cardinal studio for classes.

MINDBODY: INSTRUCTIONS FOR FIRST TIME USERS

- Download the “MINDBODY: Fitness, Salon & Spa” app via the app store. If you do not have a compatible smart phone, you can do this by visiting https://mindbodyonline.com. 

- Create an account by clicking “CONTINUE WITH EMAIL” on the app, or “SIGN UP” on website.

- Follow the instructions to create an account.

- Once account is created, locate the “Search for Anything” box and enter “Level Yoga.” Be sure the location is set to Vero Beach, FL and has a radius of 20 miles if using the app.

- Click on the Level Yoga Business with address 29 Royal Palm Pointe Suite 2, Vero Beach, FL 32960 (The Pointe) or 3055 Cardinal Drive Suite 106 (Back of Building), Vero Beach, FL 32963 (Cardinal).

- Click “VIEW SCHEDULE” on app and go to desired day and time.

- Click the “BOOK” button next to desired class.

- Click “NEXT.”

- You will enter Credit/Debit Card payment information under payment method section.

- The default pass to come up will be a $20 Drop In. If you would prefer to purchase a different  class pass option, click on the arrow icon to the right of “Drop In” and scroll through the drop-down menu to select desired pass.

- Once selection is made, click “BOOK AND BUY” button.

- You will automatically be brought to a confirmation page.

- You will receive an email confirmation of your receipt.

- Once you are paid and registered for class, when you visit the class schedule, there will be a “BOOKED” box next to the class you are registered for.

Cancellation policy and fees

we recognize that life happens and understand when adjustments need to be made to your schedule. To ensure that we are adhering to the values of yoga and to honor the valuable time of each student, the window of time for cancellations is 4 hours before a class is to begin.

If you have pre registered for class with a Drop In, Class Pass, or Unlimited Membership:

Unlimited pass members with a one-week, one-month, three month, one-year, or monthly autopay must cancel within 4 hours before their scheduled class starts or will incur a fee of $10. 

Holders of a drop in, 5, 10, 20 class pass, 16 sharable pass, or weekly warrior pass will incur the deduction of a class from that pass if a late cancellation is made. Lastly, intro offer members will receive one reminder before a late fee is applied.

If you have pre registered for a private session, pop up class or workshop:

We require cancellation 24 hours or more prior to the start time of any private session, Pop Up class or workshop. refunds will only be given if cancellation is received prior to 24 hours before the session.

The cancellation policy is A STRICT POLICY WITH NO EXCEPTIONS.

We pride ourselves on our welcoming and pristine studio. Please help us maintain this by sticking to our enhanced studio policies:

- All memberships (aside from the Family Membership) and class packs (aside from the 16 shareable pass) are only for use in the name of the purchaser and cannot be shared between multiple people. There are no exceptions.

- All classes are 60 minutes unless otherwise noted.

- Please leave shoes in the shelves provided in the boutique. We have a no-shoe policy in the studio. Socks or barefoot only, please.

- Our studio is a cell-phone free space. Please silence cell-phones and leave them in the shelves provided. if wearing an apple watch, please put on do not disturb. Remember, Unplugging is good for the soul.

- Level Yoga is NOT responsible for any lost or stolen items in the studio or boutique.

- Please contact the studio directly for any items you may be missing.

We kindly ask that you PLEASE: 

- Leave shoes and personal items including cellphones in the cubbies provided  

- Repetition for emphasis: Please leave cellphones outside of the studio and on silent.*If it is an emergency situation, please discuss with your teacher. 

- Respect the vibe of the room, and space of others around you.  

- Mindfully unroll your yoga mat. 

- Arrive on time (minimum of 5 minutes before class time to get settled). no entry to studio Once the barn door is shut.

- LEAVE CHILDREN AT HOME. WE DO NOT OFFER CHILDCARE IN THE STUDIO; CHILDREN MAY NOT SIT IN THE STUDIO OR BOUTIQUE WHILE YOU TAKE CLASS.